SocialBan

At SocialBan, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including reporting impersonation, recovering lost, hacked, or banned social media accounts, and verifying your identity.

By using our services, you consent to the collection and use of your personal data as outlined in this Privacy Policy.

1. Information We Collect

To provide the services of reporting impersonation and recovering your social media account, we collect the following personal information:

Personal Identification Information: This includes your name, email address, and any relevant details related to your account recovery request.
Government-Issued ID: In some cases, we may ask you to provide a government-issued ID (such as a passport or driver’s license) to verify your identity and ensure you are the rightful owner of the social media account in question.
Account Details: Information about your social media account, such as username, platform (e.g., Facebook, Instagram), and other relevant details about the account that needs recovery or impersonation reporting.

2. How We Use Your Information

We use the information we collect to:

Verify Your Identity: We use government-issued ID to confirm your identity for account recovery or impersonation reporting. This ensures that the right person is reclaiming or reporting the social media account.
Provide Our Services: We use your personal and account information to process requests for account recovery, report impersonation, and help resolve issues related to your account.
Improve Our Services: Your information helps us improve the functionality and security of our services to better meet your needs.

3. How We Protect Your Information

We are committed to protecting your privacy and use industry-standard security measures to safeguard your personal information from unauthorized access, alteration, or misuse. All sensitive data, such as government-issued IDs, are encrypted during transmission and storage.

4. Retention of Government ID

When we collect your government-issued ID, it is only used to verify your identity during the account recovery or impersonation reporting process. Once your identity has been verified, your government-issued ID is removed from our system to ensure your privacy and security.

5. Sharing Your Information

We do not share your personal information, including your government-issued ID, with third parties except in the following cases:

With Your Consent: If you provide explicit consent for us to share your information for any reason.
Legal Obligations: We may disclose your information if required by law, such as in response to a court order or a legal request from law enforcement agencies.

6. Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal data we hold about you.
Correction: If your personal information is incorrect or incomplete, you can request that it be updated.
Deletion: You can request that we delete your personal data after your account recovery or impersonation report has been completed, except where we are required to retain it for legal reasons.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Email: support@mendsec.com

Website: www.mendsec.com